Will the castle fit in my garden?
The size of the castle is on the website on the castle page we need 3ft clearance around the castle 4ft at back for blower 4ft at front for mats.
What if it rains?
We will offer a alternative date if the weather is unsuitable.
How do I pay?
Bank transfer, cheque, cash, paypal debit or credit card our preferred method is bank transfer. When paying via bank transfer you must leave your booking reference no your name and booking date when paying via bank transfer or we don't know who it's from.
Please check the size of the hall before you book including the height of the ceiling.
What do I need to do?
Make sure we have clear access to the site of castle, clean lawn, we require a minimum of 3ft width to deliver the castle to your site ie back garden.
Can I cancell?
We require one months notice to cancell a hire unless for bad weather less notice will require full payment.
We want the castle after 7pm this will be a overnight hire unless agreed with us.
The cost of delivering to a particular area will be revealed when you choose this area. We may be able to deliver outside the areas available on our website. If you are outside of the areas shown on our website, please contact us to see if we can help you out.
If we are unable to provide your delivery due to adverse weather, vehicle failure, illness or any other factor, we will inform you of this at the earliest possible opportunity and provide a full refund. Delivery times can be arranged during the booking process.
Please ensure that there is adequate space for our products, that the location our products will be sited is accessible, and that you have cleared the area of mess and debris. We will be unable to provide a refund if we cannot deliver your product due to a lack of space or accessibility or due to an inappropriate location.